Contact Us
We are always happy to help.
Whether you have a question about an order, need product advice, would like information about training, or simply want to say hello, we’d love to hear from you.
As a small independent business, we aim to respond to all enquiries as quickly as possible during normal business hours.
General Enquiries
For general questions, product advice, collaborations and all other enquiries.
Order Enquiries
For questions about existing orders, deliveries, returns or refunds. Please include your order number where possible.
Education & Training
For workshops, accredited courses, Recommended Educators, online learning and education enquiries.
Call Us
Telephone
Monday to Friday
9:00am – 5:00pm
If we’re unable to answer your call, please leave a message or send us an email and we’ll get back to you as soon as possible.
Social Media Contacts
Follow Nail Story
Contact us and also tay up to date with new product launches, creative inspiration, workshops, exclusive offers and behind-the-scenes updates by following us on social media.
🎵 TikTok
We’re Here to Help
Whether you’re just starting your nail journey or have years of experience behind you, we’re always happy to answer questions and point you in the right direction.
Thank you for supporting Nail Story. We look forward to hearing from you.
Have a question? Need a little advice? We’re only a message away. Whether it’s products, education, orders or collaborations, we’re here to help and always happy to chat.