Term’s & Conditions

Welcome to Nail Story. By using our website and placing an order, you agree to the following Terms and Conditions. Please read them carefully before making a purchase.

About Nail Story

Nail Story is a UK supplier of professional nail products, accessories and education. We are committed to providing high-quality products and excellent customer service to the professional nail industry.

Ordering

By placing an order with Nail Story, you confirm that all information provided is accurate and complete.

All orders are subject to product availability and acceptance. We reserve the right to refuse or cancel an order where necessary, including where pricing errors, stock discrepancies or suspected fraudulent activity occur.

Prices

All prices are displayed in Pounds Sterling (£).

We make every effort to ensure pricing is accurate. In the unlikely event of an error, we reserve the right to correct the price before dispatch and will contact you to discuss your order.

Payment

Payment must be received in full before goods are dispatched.

We accept the payment methods displayed during checkout.

Professional Products

Many products sold by Nail Story are intended for professional use.

It is the customer's responsibility to ensure they have the appropriate knowledge, training and experience to use professional nail products safely and correctly.

Nail Story accepts no responsibility for damage or injury caused through misuse, incorrect application or failure to follow manufacturer guidance.

Product Information

We aim to ensure that product descriptions, photographs and colours are as accurate as possible.

Due to differences in screens and lighting, colours may vary slightly from those displayed online.

Product packaging may occasionally change without notice.

Intellectual Property

All content on this website, including text, photographs, graphics, logos, branding, product names and educational materials, remains the property of Nail Story unless otherwise stated.

No content may be copied, reproduced, distributed or used without prior written permission.

Limitation of Liability

To the fullest extent permitted by law, Nail Story shall not be liable for any indirect or consequential loss arising from the use of our website or products.

Nothing within these Terms and Conditions affects your statutory rights under UK consumer law.

Website Availability

We aim to keep our website available at all times but cannot guarantee uninterrupted access. We reserve the right to update, amend or temporarily suspend the website without prior notice.