Privacy Policy

Who We Are

Nail Story is a UK-based supplier of professional nail products and accessories. We are committed to handling your personal information responsibly and in accordance with UK data protection legislation.

What Information We Collect

We may collect the following information:

• Your name
• Billing and delivery addresses
• Email address
• Telephone number
• Order history
• Information you provide when contacting us
• Website usage data collected through cookies and analytics
• Payment information, which is processed securely by our payment providers

How We Use Your Information

We use your information to:

• Process and fulfil your orders
• Deliver your purchases
• Respond to enquiries and provide customer support
• Manage your account
• Improve our products, services and website
• Comply with legal and regulatory obligations
• Send marketing communications where you have chosen to receive them

Marketing

If you subscribe to our mailing list, we may send you updates about new products, offers, education and events.

You can unsubscribe at any time by clicking the unsubscribe link in our emails or by contacting us directly.

Payment Security

Payments are processed securely by trusted third-party payment providers. Nail Story does not store your full payment card details.

Cookies

Our website uses cookies to improve your browsing experience, remember your preferences and help us understand how visitors use our website.

You can manage or disable cookies through your browser settings, although this may affect the functionality of parts of the website.

Sharing Your Information

We only share your information where necessary to operate our business, including with:

• Payment providers
• Delivery companies
• Website service providers
• Professional advisers where required by law

We never sell your personal information to third parties.

How Long We Keep Your Information

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy or to meet our legal obligations.

Your Rights

Under UK data protection law, you have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information where appropriate
• Restrict or object to certain processing
• Withdraw consent where applicable
• Request a copy of the personal information we hold about you

To exercise any of these rights, please contact us.

Keeping Your Information Secure

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, misuse, loss or disclosure.

Although we work hard to keep your information secure, no method of transmitting information over the internet can be guaranteed to be completely secure.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page, and the updated version will replace previous versions.